Privacy Policy

Your privacy matters to us. This policy explains how we handle your data.

Last Updated: September 2025

1. Introduction

iCrazyLab ("we", "us", "our") operates mobile games on iOS and Android platforms. This Privacy Policy applies to all our games, applications, and related services. By downloading, accessing, or using our games, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you use our games, we may collect certain information automatically, including, but not limited to:

  • Device identifiers (such as Advertising ID or IDFA)
  • Device type, model, and manufacturer
  • Operating system version
  • IP address
  • Game usage data, progression, and in-game events
  • Crash reports and performance data

We do NOT collect personal information such as your name, email address, physical address, or phone number directly through our games unless explicitly provided by you (e.g., when contacting support).

3. Third-Party Services

Our games utilize various third-party services to deliver content, serve advertisements, and analyze game performance. These services may collect and process data in accordance with their own privacy policies.

3.1 Google AdMob

  • Purpose: Serving advertisements within our games.
  • Data collected: Advertising ID, device information, IP address, and advertisement interaction data.
  • Additional Info: Google's ad technology may use cookies and similar identifiers.
  • Privacy Policy: https://policies.google.com/privacy

3.2 Firebase Analytics

  • Purpose: Understanding app usage, player behavior, and identifying trends.
  • Data collected: App usage data, device information, and aggregated demographics.
  • Privacy Policy: https://firebase.google.com/support/privacy

3.3 Firebase Remote Config

  • Purpose: Customizing app behavior, delivering updates dynamically, and conducting A/B testing.
  • Data collected: Device information, app version, and country.
  • Privacy Policy: https://firebase.google.com/support/privacy

3.4 Firebase Crashlytics

  • Purpose: Monitoring app stability, identifying bugs, and reporting crashes.
  • Data collected: Crash logs, device state at the time of the crash, device information, and app version.
  • Privacy Policy: https://firebase.google.com/support/privacy

3.5 Unity Ads

  • Purpose: Serving video and display advertisements.
  • Data collected: Device ID, IP address, advertisement interaction data, and device information.
  • Privacy Policy: https://unity.com/legal/privacy-policy

3.6 AppLovin

  • Purpose: Serving advertisements and ad mediation.
  • Data collected: Advertising ID, device information, IP address, and ad interaction data.
  • Privacy Policy: https://www.applovin.com/privacy/

4. Advertising

Our games display advertisements delivered by our partners: AdMob, Unity Ads, and AppLovin. These ads may be personalized based on your interests and activity, subject to your consent where required by applicable laws.

You have the right to opt out of personalized advertising through your device settings:

  • iOS: Go to Settings > Privacy & Security > Tracking to manage app tracking permissions.
  • Android: Go to Settings > Google > Ads and opt out of Ads Personalization or delete your advertising ID.

5. Data Sharing

We value your privacy and limit data sharing strictly to operational necessities. We share data only with the third-party service providers listed in this policy to operate, analyze, and monetize our games. We do not sell your personal data to any third parties.

We may also disclose your data if required to do so by law, in response to valid legal requests by public authorities, or to protect our legal rights.

6. Data Retention

We retain data only as long as necessary for the purposes outlined in this policy:

  • Analytics Data: Retained in accordance with Google/Firebase default retention policies.
  • Crash Data: Retained for a maximum of 90 days.
  • Ad-Related Data: Managed by the respective advertising networks according to their policies.

7. Children's Privacy

Our games are not directed at children under the age of 13. We do not knowingly collect, maintain, or use personal information from children under 13. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us immediately to have it deleted. We comply with the Children's Online Privacy Protection Act (COPPA).

8. Your Rights

Depending on your jurisdiction (such as under the GDPR or CCPA), you may have the following rights regarding your data:

  • Right to Access: Request details about the data we have collected about you.
  • Right to Deletion: Request the deletion of your data from our systems.
  • Right to Opt-Out: Opt out of the sale of data (note: we do not sell your data).
  • Right to Non-Discrimination: Receive equal service and pricing regardless of exercising your privacy rights.
  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at contact@icrazylab.com.

9. International Data Transfers

Your information, including device identifiers and usage data, may be transferred to, processed, and stored in countries outside of your own. Our third-party service providers maintain servers in various global locations and comply with applicable international data transfer frameworks.

10. Security

We implement reasonable administrative, technical, and physical security measures designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date at the top. Your continued use of our games following the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: